Returns and refunds

Changes and returns

Changes or returns are allowed always in case you return the set in perfect conditions. Some of the common reasons are defective parts, damaged items during transport...

No changes or returns are allowed due to the bad use of the product.

Please, contact us before returning the product. We can help you solve any issue related to installation or characteristics. 

Our business is just starting. Let us know if something is not working properly or as promised.

Refunds

Once the product has been received and inspected, we will send you an email to confirm the refund of the amount, if applicable. In that case, the amount will be returned by the same payment method with which the transaction was made. Please note that this process may take several days.

In the event of a delay in the reimbursement, contact your bank or payment provider in the first place. If after doing that you have not received a satisfactory answer, contact us by email: contact@dreamlifyway.com.